He Thought Instagram Was Safe. Then His Daughter Got an Account. (The Journal podcast)
In this 24-minute episode of The Wall Street Journal's daily podcast The Journal, Arturo Béjar recounts in his own words how he discovered that his 14-year-old daughter and her friends were repeatedly facing unwanted sexual advances and harassment on Instagram, despite years of safety tooling he had helped build during his earlier stint at Facebook. He describes returning to the company as a consultant to understand the gap, the internal data he gathered, and his account of how senior leadership responded when he raised it with them. The interview format lets him walk through the personal chain of events — from parent to internal researcher to public whistleblower — in more detail than his written congressional testimony two days later covers.
'He Thought Instagram Was Safe. Then His Daughter Got an Account.' The Journal, The Wall Street Journal, November 9, 2023.
REPORT A PROBLEM WITH THIS ENTRY
RELATED EVIDENCE
What Leaked Internal Documents Reveal About the Damage Facebook Has Caused (Fresh Air Interview)
In this September 23, 2021 Fresh Air interview, Terry Gross talks with Jeff Horwitz days after his Facebook Files series ran, in his own words rather than through the articles. Horwitz describes internal research in which the company's own staff associated Instagram with worsened body image for a share of teen girls — including a presentation to executives stating the platform made body-image issues worse for one in three teen girls reporting the issue — and internal findings in which some teen users who reported thoughts of self-harm traced those feelings to their Instagram experience. These are company-attributed associations from leaked research, not independent clinical findings. Horwitz also describes Facebook's public response, which characterized the research as small-effect and inconclusive. TechKids Foundation cites this as the lead reporter's own long-form account of what the leaked documents did and did not show.
Where Countries Are Tinderboxes and Facebook Is a Match
In this April 2018 New York Times investigation, Amanda Taub and Max Fisher reconstruct how anti-Muslim riots unfolded in Sri Lanka and examine the role Facebook's newsfeed played at each stage. Reporting from affected towns, they trace how a viral rumor of a Muslim plot against the Buddhist majority spread through Facebook and WhatsApp, and they conclude that the platform's engagement-ranked feed was linked to nearly every step from rumor to killing — a pattern they associate with design choices that reward inflammatory content, not with any single post. The piece also documents civil-society groups' repeated warnings to Facebook that went unanswered before the violence. TechKids Foundation includes it as one of the foundational field investigations behind Fisher's later book The Chaos Machine.
Facebook Fueled Anti-Refugee Attacks in Germany, New Research Suggests
In this August 2018 New York Times feature, Amanda Taub and Max Fisher report on University of Warwick research examining every recorded anti-refugee attack in Germany over a two-year span. The researchers found that towns where per-person Facebook use ran unusually high also saw markedly more attacks on refugees — a correlation that held across community types, including otherwise tolerant towns like Altena, and that weakened during local internet outages. Taub and Fisher pair the data with on-the-ground reporting on how the platform's ranking of emotionally charged posts may distort a community's sense of local opinion. The study was not peer reviewed at publication, and the article presents the pattern as an association between heavy platform use and offline violence, not a proven single cause. TechKids Foundation includes it as a key data-driven entry in Fisher's platform-harms series.
The Inside Story of How Silicon Valley Rewired Our Brains — Offline with Jon Favreau
Two days before The Chaos Machine published, Max Fisher joined Jon Favreau's Offline podcast for a long-form conversation about what his interviews with researchers, psychologists, whistleblowers, and Silicon Valley executives suggested about social media's effects on attention, culture, and politics. Fisher walks through the arc his book traces — from the creation of the Facebook newsfeed to the 2016 U.S. election — and argues that the pattern of harms he documented abroad is linked to the platforms' structural, engagement-maximizing design rather than to isolated bad actors. The discussion focuses on how ranking systems that reward outrage are associated with shifts in what users see, share, and believe. TechKids Foundation includes this episode as Fisher's most extended launch-week interview aimed at a general audience.
The Chaos Machine: How Social Media Rewired Our Brains and Our World — The Rich Roll Podcast #703
In this two-hour-plus episode of The Rich Roll Podcast, Max Fisher discusses the reporting behind The Chaos Machine: how he came to cover social media as an international-affairs story, the ways he argues algorithmic feeds are associated with shifts in users' moral judgments and tolerance for outrage, and research he cites linking recommendation systems to greater acceptance of misinformation and, in volatile settings, susceptibility to violence. Fisher describes engagement-driven design as functioning like a habit-forming product, and the conversation closes with practical strategies for reducing exposure — from disabling algorithmic feeds to muting engagement metrics. TechKids Foundation includes this episode because it pairs Fisher's investigative findings with the kind of concrete, family-usable mitigation steps the library's solutions tag exists to surface.
Author Max Fisher on the Social Media Chaos Machine — The Paul Wells Show, Episode 8
In episode eight of The Paul Wells Show, produced with the University of Toronto's Munk School, Canadian journalist Paul Wells interviews Max Fisher about The Chaos Machine. Fisher summarizes the research base behind the book — his international reporting, leaked corporate documents, and social-science studies — and presents his conclusion that major platforms are designed in ways he associates with bringing out users' worst instincts, rather than merely amplifying pre-existing bad content. The conversation situates the argument for a Canadian policy audience, connecting Fisher's field reporting in the Global South to design decisions made in Silicon Valley. TechKids Foundation includes this episode as evidence that Fisher's platform-design critique reached policy-adjacent audiences beyond the United States, and as a compact spoken summary of the book's evidence base.