Where Countries Are Tinderboxes and Facebook Is a Match
In this April 2018 New York Times investigation, Amanda Taub and Max Fisher reconstruct how anti-Muslim riots unfolded in Sri Lanka and examine the role Facebook's newsfeed played at each stage. Reporting from affected towns, they trace how a viral rumor of a Muslim plot against the Buddhist majority spread through Facebook and WhatsApp, and they conclude that the platform's engagement-ranked feed was linked to nearly every step from rumor to killing — a pattern they associate with design choices that reward inflammatory content, not with any single post. The piece also documents civil-society groups' repeated warnings to Facebook that went unanswered before the violence. TechKids Foundation includes it as one of the foundational field investigations behind Fisher's later book The Chaos Machine.
Taub, Amanda, and Max Fisher. "Where Countries Are Tinderboxes and Facebook Is a Match." The New York Times, April 21, 2018. Syndicated via New York Times News Service: https://www.wral.com/17502035/